Shipping and Packaging

DO YOU SHIP INTERNATIONALLY?

Yes. “Lamat” is located in Belgrade and shipped to worldwide destinations. In order to obtain certain level of security for our buyers items are shipped with FedEx express courier service or Registered Airmail.

 

DELIVERY POLICY

International deliveries are sent via FedEx and Registered Airmail with delivery confirmation. Registered airmail shipping method does include the tracking number.

 

FedEx express delivery

We are aware that exclusive and unique pieces require special attention. We deliver them with super-fast & safe shipping using FedEx Express – “International Priority” services. It takes only 2-4 business days for our products to arrive anywhere in the world, and all of the items are insured. If you order until 1 p.m. Central European Time (Paris, Berlin, Milano) on the business day the package will be shipped on the same day if the items are in stock.

Usually everything runs smoothly, but you never know and we are very sorry as we cannot affect any possible customs office holdups that may affect your delivery time. We are making an effort to dispatch all orders as soon as possible subject to product availability and clearance of payment.

Parcels will need to be signed for in person. In the event that no one is available to receive a Special Delivery item, FedEx Express Mail will leave a card with details so that you can either arrange another delivery date or to collect your parcel from your local FedEx office. Please also note that any duty and taxes incurred in the country of destination are the responsibility of the customer. We recommend that you check import duties and fees in your country.

 

Registered Airmail:

Takes about:

3 - 6 working days for European countries,

6 - 12 working days to reach the US and Canada,

12 - 18 working days for Oceania.

 

Once your order and payment are received, you will be notified that your order has been shipped. You will also be provided with the tracking number. You can "track and trace" your order, anytime you like. Parcels will need to be signed for in person. In the event that no one is available to receive a Registered Delivery item, your country’s postal service should leave a card with details so you can either arrange another delivery date or collect your parcel from your local collections depot.

Please also note that all duty and taxes incurred in the country of destination are the responsibility of the customer. We recommend that you check import duties and fees in your country.

 

GIFT AND PACKAGING

Every single piece of “Lamat” items will be delivered in individual luxury boxes. Packages are so gorgeous that are already wrapped as a gift. It does not matter if you gift yourself or someone else. Please note that you may also have items delivered as a gift by choosing to provide an alternative delivery name and address. If you want, we can add custom note to your package, to address the receiver.

 

IS GIFT WRAPPING AVAILABLE?

Yes. Gift-wrapping is available for an additional charge for each item; your item will be wrapped in stylish paper and tied with ribbon. Simply tick the gift-wrap box before you add an item to your basket. If you would like to send the gift straight to the recipient, just tick 'I would like to provide an alternative delivery address on Step 2 of the checkout. The invoice will be sent to the billing address. For further information on delivery, see our “Delivery Policy”.